Terms & Conditions BUDGET South Africa

Validity: 1 November 2009 to 31 October 2010

Vehicles are rented subject to the terms and conditions as noted in the Budget rental agreement and the international checklist, which is signed for by the renter when collecting the vehicle.
The rate code must be stipulated at the time of reservation and denoted on the voucher.

Terms and Conditions are inclusive of VAT and are subject to change without prior notice

FLEET
As our fleet is constantly being updated to meet the changing needs of our customers, vehicle groups, and not vehicle models can be
confirmed at time of reservation.

FUEL
Fuel is charged from the branch where the vehicle is delivered from and is for the renter’s own account. Fuel may not be
purchased with a credit card at petrol stations. Each Budget vehicle is rented with a full tank and the renter will pay for refueling when
returned. Each vehicle is refueled by Budget on termination of the vehicle at the standard government legislation fuel tariff regardless
whether the fuel gage indicates that the vehicles is full, as vehicles that are refueled at independent stations are not guaranteed to be
filled to capacity.

RENTAL PERIOD AND EXTENSIONS OF RENTAL
The daily rates are calculated strictly on 24-hour cycles.

When The Vehicle Is Returned Earlier Than Stipulated On The Voucher
Budget Rent a Car will invoice the operator only for the number of days that the renter has the vehicle, if the renter returns the vehicle
prior to the drop off date on the voucher and requests a refund, and then the onus is on the operator to refund the customer.

Extensions
Should the renter choose to extend his/her rental beyond the original return date Budget must be informed. Failure to inform Budget may
result in Budget reporting the vehicle as stolen and all waiver cover is negated. Should the renter extend his/her rental, and an extension
voucher is not produced from the operator then Budget will bill the renter for additional days at the extension rates.

INFORMATION TO BE PRODUCED BY THE INBOUND RENTER WHEN THE VEHICLE IS COLLECTED:
➺ Prepaid Travel Voucher
➺ Credit Card To Cover Additional Services /Liability
➺ Home Address And Telephone Number
➺ Passport, Drivers License and International flight ticket
➺ Local Contact Details

COMPLIMENTARY VALUE ADDED PRODUCTS

Inbound Guides South Africa
A brochure incorporating information on the terms and conditions, added values, waivers, roadside assistance and USEFUL
INFORMATION FOR THE TOURIST is given to all renters.
For your own copy to refer to please contact International Sales support: tuki@intekom.co.za

Maps and driving guidelines

National and regionalised maps as well as directions to most hotels are given to the tourist free of charge.

CHARGES NOT INCLUDED IN THE RATES / VOUCHER VALUE
There are additional services that are not included in the voucher value. The renter needs to produce a credit card to cover the additional
services.

Deposits Taken At The Start Of The Rental

As per the Rental Terms and Conditions of Budget Rent A Car NO CASH DEPOSITS will be taken.
The following authorisation fee will be held on the client’s credit card;

South Africa
Standard cover R1500 + applicable car group liability
Super Cover R1500

Namibia
Standard cover N$1500 + applicable car group liability
Super Cover N$1000

Botswana
Standard cover P1500 + applicable car group liability
Super Cover P1500

Contract / Service Fee
A Contract fee is payable per rental agreement.
South Africa: R40 Namibia: N$40 Botswana: P40

DRIVING GUIDELINE INFORMATION

Drivers license
The driver or any authorized co-driver must produce a valid unendorsed drivers license at time of rental. The driver’s license needs to be
in English. If not, an International drivers license will be required. The minimum age for drivers/co-drivers is 21 years. In the event of
driver being under 21 years, there is a daily surcharge.

Young Driver Surcharge
An additional cost is payable per driver / per day payable by the client.
South Africa: R135 Namibia: N$135 Botswana: P135

Additional Driver
All drivers must be listed on the rental agreement to ensure valid liability waiver cover at all times. A charge per additional driver per
rental applies.
South Africa: R190 Namibia: N$190 Botswana: P190

WAIVER INFORMATION

Standard Cover
Rates include theft and collision damage waivers. When purchased a liability applies in event of accident /theft.

Super Cover
Rates include super theft and super collision damage waivers and there is no liability applicable in the event of accident /theft as long as
there is no breach of the rental conditions.

Water, Sand And Undercarriage Damage
Water, sand and undercarriage damage is not covered by any of our waivers. In the event of water, sand or undercarriage damage the
Claim Admin fee as below will apply and full replacements cost will be charged to the client
South Africa: R500 Namibia: N$500 Botswana: P500

Tyre & Windscreen Insurance (Combined Products)- Included in Super Cover for SA ONLY
Tyre and Windscreen waivers are available in Botswana, SA and Namibia. When waivers are accepted, the following will be covered:

➺ South Africa
Tyre Waiver: All Tyres, Rims and Hubcaps
If this waiver is declined and any tyres are damaged, the customer will be liable for the full replacement costs. The customer
is to contact Budget who will arrange to replace the tyre. No repaired tyres will be accepted.
➺ Windscreen Waiver: All window glass
If this waiver is declined and any of the glass is damaged it will be replaced by Budget and will be charged to the clients credit
card.
South Africa: R70 per day

➺ Namibia and Botswana
Tyre Waiver: Tyres ONLY
If this waiver is declined and any of the tyres are damaged, the customer will be liable for the full replacement costs. The
customer is to contact Budget who will arrange to replace the tyre. No repaired tyres will be accepted.
➺ Windscreen Waiver: Windscreen ONLY
If this waiver is declined and the windscreen is damaged it will be replaced by Budget and will be charged to the clients credit
card. All other damaged glass is for the account of the client.
Namibia: N$100 per day Botswana: P80 per day

Any Liability Waivers Will Be Considered Null And Void If:
➺ Negligent, malicious or criminal actions of renter / passenger as detailed in rental agreement
➺ When the renter or co renter as stated does not drive the vehicle on rental agreement
➺ Driving under the influence of alcohol or any illegal substance
➺ Tampering with odometer
➺ Failure to report an accident to Budget personnel within 24 hours
➺ Crossing the border without acquiring a letter of authorization from Budget
➺ Breach of the conditions of the rental agreement

ROADSIDE ASSISTANCE

The 24-hour call center has access to a national network of motor vehicle service operators for mechanical breakdown or accidents.
South Africa 0800 11 5767 Namibia / Botswana 0027 11 359 5109

Information Related To Towing A Budget Vehicle
Towing charges are excluded from all waivers. In the event of an accident, the towing charges are for the renters account. However,
should the vehicle require towing due to a mechanical breakdown, towing costs would be incurred by Budget
Towing: Please note “the renter is to speak to Budget personnel as only approved contractors may tow the vehicle.

Accident And Emergency Procedures
➺ Europ assistance numbers are noted on the license disk on the inside of the windscreen, on the key ring and on the inside of
the driver’s window.
➺ Accident must be reported to the nearest Budget office within 24 hours.
➺ Each information pack contains an accident form, which must be completed and handed in to Budget.
➺ Renter needs to take the details of any parties involved such as Id /passport and registration details
➺ The accident must be reported to the nearest police station within 24 hours

Lost Keys:
Call Out fee/Cost to vehicle location: The client will be charge a minimum fee as set below as well as the full replacement cost of the
keys. Should the situation arise, please contact the closest Budget branch to confirm the estimated cost to where the vehicle is located.
Should the vehicle require towing to relocate to the Budget branch the customer will be charged the towing fees as well as the call out
cost and the full replacement cost of the keys.
South Africa: R350 Namibia: N$350 Botswana: P350

DELIVERY, COLLECTION, ONE WAY DROP OFF AND CROSS BORDER INFORMATION

Delivery And Collection
Delivery/Collection within 25km radius of a Budget Kiosk

South Africa: Office Hours: R220 After Hours: R400
Liability of 26 km on quotation

Namibia: Office Hours: N$220 After Hours: N$400
Liability of 26 km on quotation

Botswana: Office Hours: P220 After Hours: P400
Liability of 26 km on quotation

One Way Rental Charges - SOUTH AFRICA - Subject to a 10% increase effective 1 April 2010

General
A one-way fee of R500 is charged when the distance between the pick up Budget location and the drop off Budget location is further than
150 Kilometers.

The following route charges are:
From Port Elizabeth including the Garden Route to any location in the Western Cape R500
From any location in the Johannesburg area and dropping off at any location in the Western Cape R620
From any location in the Johannesburg area and dropping off at any location in Kwa-Zulu Natal R620
From any location in the Johannesburg area and dropping off at any location in Mpumalanga R620
From any location in Durban and dropping off in Richards Bay or vice versa, R240.

One Way Rental Charges within NAMIBIA
On request

One Way Rental Charges within BOTSWANA
On Request

Cross Border Rentals
➺ All cross border rentals into neighbouring countries require a letter of authorization when taking delivery of the vehicle.
➺ Advise reservations of cross border intent so documentation can be prepared prior to pick up
➺ Please refer to reservations department for any charges
➺ Vehicles may not be taken into Angola/Malawi/Zambia/Mozambique.
➺ Budget Reserves the right to decline permission of cross border rentals.
➺ All fees payable at the border are for the renters expense and payable directly to the border post.
➺ There is a R1000 cross border fee if vehicles are taken from South Africa in neighbouring countries
➺ There is a N$1000 cross border fee if vehicles are taken from Namibia to Botswana only
➺ There is a P1000 cross border fee if vehicles are taken from Botswana to neighbouring countries
There is no charge for vehicles taken FROM South Africa into Swaziland and Lesotho and returned to South Africa.

One Way Drop Off Cross Border Charges
NOTE: The Cross border Authorisation letter is included in these fees.
When vehicle is rented at a Budget location in South Africa and dropped off in neighbouring countries the following charges apply:
South Africa - Namibia R4000
South Africa - BotswanaGaborone R1600
Botswana Kasane, Maun, Francistown R5050
When vehicle is rented from a Budget location in Namibia and dropped off at a Budget location in neighbouring countries the following
charges apply:
Namibia - South Africa N$3500
Namibia - Botswana Gaborone N$3800
Maun, Francistown N$4350
Kasane N$4950
When vehicle is rented at a Budget location in Botswana and dropped off in neighbouring countries the following charges apply:
Botswana - Namibia P2450
Botswana - South Africa
Gauteng, Northern Province P1650
Gauteng, Mpumalanga P1650
KZN, Free State P2750
Eastern Cape, Western Cape P3300
Maun / Francistown / Kasane - South Africa P5050

Cross Border Into ZIMBABWE and MOZAMBIQUE
Not allowed

ADDITIONAL EQUIPMENT /ACCESSORIES

Car Seats For Children
Please reserve in advance.
Baby seats are available for children aged 0-2 years. Booster Seats for children aged 2 – 5 years
South Africa: R230 per rental Namibia: N$230 per rental Botswana: P230 per rental

Trailers
Trailers can be rented in South Africa at a daily cost of R150 and must be returned to the Budget location where the trailer was rented.
No one way rentals are allowed.

Jerry Cans – NAMIBIA and BOTSWANA
Jerry cans can be reserved at a daily rate of N$30.00 for Namibia and P30 for Botswana per can.
Maximum of 3 per vehicle. A refundable deposit of N$110 / P110 per can will be taken.

2nd Spare tyre – NAMIBIA and BOTSWANA
Second spare tyres can be requested at time of reservation and are subject to availability and are billed at:
Deposit: N$/P1000 Namibia: N$40 per day Botswana: P40 per day

ADDITIONAL ADMINISTRATION CHARGES.

Handling Fee for traffic fines
In the event of traffic fines, the renter will be held responsible for the administration cost.
South Africa: R195 Namibia: N$195 Botswana P195

Claim Administration Handling Fee
In the event of an accident/theft or undercarriage damage there is an administration fee applicable for the processing of the claim.
South Africa: R500 Namibia: N$500 Botswana P500

Valet
In the event of a vehicle being returned with liabilityive dirt, the vehicle will go through a valet process and a minimum charge will be
billed directly to the client’s credit card.
South Africa: R350 Namibia: N$350 Botswana P350

IMPORTANT ADDITIONAL INFORMATION AND ADDED VALUE OPTIONS

ADDITIONAL VALUE ADDED OPTIONS

Please note that these are outsourced and Budget cannot take liability for any service provider service failures.
GPS - Navigational System
We are delighted to advise that we Budget have introduced our own GPS ‘’fleet ‘’
South Africa
Daily Rate: R57 per day
Available at all Budget locations
Deliveries and collections with the rental vehicle
Namibia
Daily Rate: N$98 per day
Available at Windhoek Airport and Windhoek downtown offices only
The GPS unit must be returned to either of these Budget locations when returning the vehicle

Mobile Cellular Phones - SOUTH AFRICA ONLY
Available throughout South Africa offering huge savings on roaming costs. Customer is liable for a daily insurance charge of R9.95 per
day and call charges at published rates. Sim cards can also be rented.

GENERAL
Dedicated Inbound Desks At Major Airports South Africa Only
The needs and requirements of international renters differ from those of the local market and Budget have created a separate section at
major kiosks. Staff are multi lingual and extra attention is given to the renter ensuring that their needs are met.
Please note that at Cape Town International airport there is a separate international kiosk. To ensure details are at the correct kiosk
please advise reservations of the flight number for collections at Cape Town International.

Explore Africa, agency for Budget South Africa

Tuki Schlorf, Gillian Street 90, Bellville 7530, Cape Town, South Africa
FAX-Hotline: +27-21-9102228, e-mail: tuki@intekom.co.za